I brought my Golden baby to the vet thinking she had a cough, and maybe needed some antibiotics. Vet told me she needed to have a surgery scheduled ASAP to remove a lump she discovered in back of her throat. Surgery scheduled 2 days later, biopsy returned malignant, with information that her survival without treatment would be maybe 2 months. With treatment, well we will just have to see how she responds. Our world came crashing down and I immediately filed a claim with Petplan. They contacted me right away and kept us advised of the progress. We are already receiving payments which we could not do on our own at this time in our lives. To say Petplan is a Godsend does not adequately describe our relief!