After my experience with pet plan, I could not imagine having a pet without pet insurance. The fact is accidents happen, and as animals grow there are conditions that get discovered which needs a vets attention. These costs can grow very fast. I discovered our cat had an enlarged heart and needed testing done. A few months after our cat broke his leg and needed to surgeries to fix it. Seeing a helpless animal is just heartbreaking and you want to be able to do everything you can for him. I would not have been able to do all the things that needed to be done without pet plan insurance. We have accrued close to $7,000 in vet bills over the last year. Experiencing these conditions was not easy but pet plan covered just about every dollar of all those bills. Many plans are offered and all the deductibles are reasonable. It really is hassle free and all you have to do is submit a claim form. Pet plan does the rest, they will even contact your vet for you to obtain medical records. Most importantly, the monthly costs are reasonable, and the customer service at pet plan is amazing. There is ALWAYS someone there to answer the phone in a timely manner, and every staff member no matter what time of day is knowledgeable about the insurance to help you should you have any question. The manager at pet plan, Blair Gordon was extremely helpful in making sure our expensive claim got processed in a timely manner so we could pay our creditors, and the staff was able to help me to make sure all documents were received and what else they may need to make sure the claim could be processed. I cant not thank this company enough, and not only would I recommend pet insurance for every pet, but I would do it through this company. The customer service is second to no one, and is always available.