A little over two months ago my then six year old Doberman was diagnosed with lymphoma. From the very beginning each and every representative that I spoke with at PetPlan Insurance couldn't have been more caring, compassionate and responsive. Each and every claim that was submitted was handled with a sense of urgency and were promptly paid. We had claims submitted weekly for chemotherapy treatments she was receiving as well as aqua-therapy two times weekly for her back legs that she loss the use of. Every representative that I spoke with at PetPlan were extremely patient, helpful and knowledgeable and treated me as if I were the only client they had. Excellent company in all aspects.