I have two dogs covered with PetPlan. I had two separate events and each was taken care of right away. Dan Mason called me back to tell me my two claims were processed a few minutes after I got off the phone. He even told me the amounts of the checks that will be sent. That is expert service!! One of my dogs has kidney disease and it's for the rest of her life. With PetPlan I can give her all the care she needs and deserves. We would never own a pet without pet insurance..... PetPlan!!!!