Our beloved Golden Retriever, Scout, recently developed an acute onset leukemia/lymphoma at age 13. His condition rapidly worsened, and he didn't survive. Before this, he had had multiple ear infections, some minor surgeries, and hip arthritis.
Over the many years I have been with PetPlan, every person I spoke with on their staff was unfailingly polite and showed true concern for my pet's well-being. I was very pleased with their helpful answers to all my questions, with the ease of filing claims, and with the rapid, hassle-free payment of those claims.
I haven't used any other pet insurance carriers, but in my opinion it would be highly unlikely that any could exceed the level of service I received from PetPlan. I highly recommend PetPlan.