Bait and Switch

Out of 10

Everything started out great. I selected a plan, paid for a full year ($300) and had no issues. A few months later, they contact me letting me know that they've changed their policies and now the same plan will cost me $650 and I have to pay the full amount if I want to continue staying with them. I had no claims and no issues. This is a simple cash grab or bait and switch. I cannot believe they are allowed to stay in business perpetrating this fraud!

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Claim Amount
$100 - $500

Domestic Shorthair

Age of Pet
1 - 8

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