At a year and a half old, my Grest Dane, Atlas was diagnosed with Addison's disease. This now requires him to get a monthly injection and daily prednisone pill for the rest of his life. At 140lbs, his doses are not small. Without PetPlan I am confident that he would not be here today. PetPlan, and specifically Susan Potts has always been amazing to make sure that claims are processed quickly, and that I feel Atlas is seen as a member of my family just not another person with an insurance plan. Great customer service. Always super friendly.