Our dog Chase was diagnosed with a spontaneous pneumothorax (hole in lung) in Sept 2015 which required numerous tests, treatment and hospitalization. Then in Dec 2015 he was diagnosed with lung cancer, which we treated successfully for a few months before it recurred in April 2016 and we had to put him down. We were very impressed with the response from Petplan. Every receipt we sent to them was paid--and although I don't remember the exact amounts it was considerable given the hospitalization for the pneumothorax and the chemo and many other tests and meds for the cancer. After he died we received a condolence card from Petplan and a donation was made to a place caring for pets in Chase's name.