We have had Petplan for 2 years for our 2 dogs, and I've decided to start looking around for another company. For 2 main reasons: When we moved to another state, they had to cancel our old plan and start a new one. The new one was significantly more expensive. Our monthly payments jumped from $46/month, to $70/month. That's a ridiculous increase. When I asked the company about it, they just vaguely said that it's a complicated algorithm they use to figure the cost. We moved from Arizona to North Carolina - I really don't see how the increase can be justfied. Our dogs are 3 and 5 years of ago, and I've only filed one claim ever. The second reason I don't like this company is that they charge a deductible per service. So, if my dog has an infected tooth removed in June, and then in August breaks a toe, we have to pay the deductible again. I've become disillusioned with Petplan.