Thank you PetPlan for your timely and no-hassle responses to our insurance claims. Our precious little cat, Abby, has suffered many months of recurrent ear infections, hospitalizations, CT (cat!)scan, and now surgery, to help her recover. She has been a real trooper, and is now making slow & very loud progress! We are so thankful to have her still with us. Our grateful thanks goes to PetPlan - as we humans can still afford to eat!!