Regina consistently stay with me through negotiating the quickest pre auth possible for our Manx, Moxie. I was leaving for work in Europe and was stressed by Moxie's ongoing vomiting. Regina took steps to get the necessary information that was slow in coming, stayed in touch with meEvery email and in general held my hand so to speak.
I would have never known that she was new to her job by her professionalism, kindness and timeliness. I wanted to thank her in sharing this with others.