I can't say enough good things about Pet Plan. They are friendly, pleasant, caring and make you feel like you are their only client. I absolutely do not know what I would do without them. They make me feel like they love my little fur baby ("Mimzy") as much as I do (if that were possible) and they are more than anyone could ask for when us "parents" need consoling. Mimzy has a life long disease and they are always there when I need them. They pay our claims quickly and efficiently, and never act like they are too busy for us. I recommend them to everyone....including my vet for other patients.