On April 25th our Border Collie was kicked in the face by a horse. She was rushed to our local vet for emergency care. Her ultimate diagnosis was fractured zygoma and ruptured globe (eyeball). She needed months of home care, 2 surgeries and just had the eye removed by a veterinary ophthalmology specialist on June 3rd. Throughout all of this trauma, PetPlan was simply spectacular. I literally could not believe the quality of service from this company and it's agents! The process for making the initial claim was easy and after sending a pre-authorization for surgery I had my check before I got the vet bill ! I am SO grateful I found out about PetPlan and had coverage. It was a horrible event for us but PetPlan took the financial worry out of the picture. Thank you, Thank you Thank you !!!