Lovely customer assistance

Out of 10

I am a very new pet owner and I am sure I ask some silly questions when it comes to coverage and my pets care. I called in to ask about whether or not my dog fluffs would be able to have surgery for hip dysplasia. I was so worried it wouldn't be covered because of the cost and I was also really not familiar with the terminology the vet was using. I spoke to a nice girl named Kimberly B who took the time to make sure I knew all of my options, that the surgery would in fact be covered, and really helped settle my nerves.

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Claim Amount
Over $1000

American Bulldog

Age of Pet
1 - 8

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