So this is the first time I've gotten pet insurance, and I'm so glad we did. Our cat, Percy, very healthy but had a problem with an infected tooth which needed surgery. I didn't know what to expect in compensation, but the vet bill was about $1100.00, and I was so relieved to receive a check from Pet Plan for $924.00! I can't tell you how much this helps us. Also the staff at Pet Plan are always extremely helpful and positive, and solve problems very quickly. I recommend this company highly, especially the staff.