Petplan has been really great to us! They are easy to work with and their claims process is fast. They keep their word, what they say is covered - is covered. Simple, fast, reassuring. I tell all of my friends with pets to get a policy, with just one claim this year they saved us four years worth of monthly premiums: $50/month * 4 years = $2400 which is a little less than what we were just reimbursed for our dog's ACL surgery! Huge relief in comparison to having to spend that out of pocket!