PETPLAN are typical ripoff artists. Enrolled my cat 10/14, $24.80 every month (of course ON TIME every month) is deducted from my checking account. Had mouth surgery 12/15 that cost over $1300, but since I also pay $30/month in Banfields (my Vet that I pay) “Wellness” plan, the amount was reduced to $750. After, twice, hearing they needed more notes and info from my vet, (red flag right there) for 2 and a half months, they finally said they refuse to cover it because, according to PETPLAN, I had a sick cat, waited 14 months while my cat suffered, then got his surgeory. Plus they submit fake, positive reviews on here, Just another Insurance company betting it’s too big of an expense and headache for you to sue them. Petplan should be investigated by the better business bureau.