My 10 pound dog Cookie, walked into a nest of Copperhead snakes. She was bit numerous times. The vet bill added up quickly, but I knew Pet Plan would come through! Cookie is a part of our family and I don't know what I would do without her. Having Pet Plan insurance took some of the nightmare away, knowing she would be covered. It is an unbelievable relief, when the vet says, the costs are going to add up, but you can say, do what you need to do, she is insured! The claim was processed in a very timely manner! I would highly recommend this insurance to any of my friends! Keep up the good work and thank you from the bottom of my heart!