PetPlan pet insurance has been very good to us, recently had a claim for our Toy Fox Terrier Leo who had end stage bone loss (periodontal disease) discovered after a teeth cleaning :-( 16 teeth removed. We previously filed a claim for our older Toy Fox Terrier Max who also had the same dental issues. Submitting the claim with the PetPlan app, taking a picture of the invoice with a smart phone and printing out a medical release form for my veterinarian to fax in medical records in is all it takes. The claim was processed quickly and had my reimbursement within 2 weeks. We decided we needed PetPlan after our Leo broke his leg, when we didn't have pet insurance at the time and it was a huge headache.