Our 3 yr old labradoodle has Immune Deficiency Anemia. He is presently on 13 pills per day. We have graduated from seeing the Vet for blood work from 3 times a week to once every two weeks. Needless to say, our Vet bills have been huge. Pet Plan has been a life saver! We have had the insurance for three years but never filed a claim until now. They are very efficient in paying the claims and excellent in communicating the status of claims. Their website is user friendly also in checking the status of a claim. We will never go without pet insurance in the future!