Great plan and fast refunds, along with very good customer service make PetPlan a winner! I got PetPlan insurance on Molly, our miniature Schnauzer-terrier mix, because my husband who had been diagnosed with Lewy Body Dementia, had fallen in love with her. I knew that if anything happened to her, he would be devastated. I chose PetPlan, and I am so glad I did because it has been a life saver. Molly developed diabetes and we have been reimbursed for every penny above the small deductible ever since. The checks are in the mail almost as soon as I submit the claim and there is an app for that!