excellent service, outstanding speed

Out of 10

Floppy 13 yo golden was diagnosed with mega esophagus. Last couple months i had several claims ranging 100 to 1,000. Average processing time was 3 week as promised.
Last week we went to ER and Floppy stayed there for a week. The bill was nearly $9K. I put it to my cc and submit the claim to get reimbursed. Then i called Petplan to ask if there is a chance to expedite the process to be able to get reimbursed before the due date of the cc. Following day i got a courtesy call from them saying the check is on the way for the entire amount.

thank you so much!

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Claim Amount
Over $1000

Golden Retriever

Age of Pet
Over 8 years

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