Sarge is my husbands PTSD service dog, and I purchased pet insurance on him he goes so many places with my husband. They were in a roll over accident and both made it. I took Sarge to Ina Road Emergency and they admitted Sarge he had internal bleeding and many lacerations. That evening the vet tech called Pet Plan and they worked with me which was a lot of stress I didn't have to deal with. Sarge recovered and is doing well. I am more than pleased with how they handled everything. There are not enough thank you or no words that can express the help they gave us.