We've had Petplan for over 3 years now. We got it for our German Shepherd when he was just a puppy. Petplan has been great and has come in handy a few times, to include a $3000.00 surgery for Lars' teeth.
In June of 2015, we aquired a 3 month old Malinois, well, Echo has been a handful in regards to staying healthy. Since June, she has gone to the vet four times (twice to the emergency), which we all know is not cheap, but we were not too worried because we knew Petplan would step up and help us with our vet bill. Petplan is def the pet insurance I will stay with. No hassles and it has been very easy working with them. They have excellent customer service.