I have seven pets signed up with PetPlan. I have had my family and friends sign up also because of how happy i am with them. I have put in many claims and have been very satisfied with this Company.Just this week i called and spoke with a Susan Potts who worked there.She was so helpful and friendly as all of the representatives that work there are. Easy forms to fill out and very fast with receiving the checks. Thank you PetPlan for being there for all my babies!