My Australian Terrier, Jesse, tore his ACL. I've had pet insurance on both of my dogs but this is the first claim that I've ever had. Jesse's surgery was preformed on 10/8 and I was notified 20 days later that the check in payment of the claim had been mail. I was in shock. Kudos to PetPlan for making the claim process the least stressful part of the unfortunate event.
Jesse is a healthy four year old, and it never occurred that he would be the one with the claim. The 13 year old Chihuahua has never had a claim, and we hope to keep it that way.
Again, kudos to PetPlan.