We insured our labradoodle with Petplan when she was a puppy and now she is 4 years old. She has had some health issues including a fungal infection (blastomycosis) which was very serious and luckily was treated, went away, and then came back again this year. Petplan has been there for us each step of the way. The medications to treat it are very expensive ($500 a month). We could have easily spent well over $4000 on treatment, but instead, its basically been the deductible. Each time we have called with questions the people we have spoken to have been very friendly and helpful. We are very grateful to not have to worry about the cost factor when it comes to doing what is best for our pet. We recently called and spoke with Kim Borbone, who was very helpful and took care of an issue. We recommend Petplan to anyone with a pet. Its well worth the money and can pay for itself with one accident/illness.