I had my Yorkshire Terrier with Pet Plan for approximately 3-4 years. I did not feel that they cared about myself or my pet. They paid little on my claims and when the plan was to renew I was not notified and insurance was cancelled. I had to reapply and received nonsense letters explaining that I had missed a "window". Coverage was poor for an 8 year old dog and after getting major frustrated trying to work with them went elsewhere.