She she, our 14 year old chihuahua, had to have an MRI done due to neurological issues. The bill was to be around 2,800. And at this time we could not afford the exspence. Pet Plan paid a large part of it so we were able to get the right treatment her and she is doing much better now. I have the PetPlan app. On my phone, so when I paid the bill at the hospial I was able to submit it directly to the company! No copies to be made. No stamps to find/buy. I have spoke with many vets about Pet Plan and they are as impressed as We Are.