After much shopping around, I purchased pet insurance for my Maltese pup Beau 3 years ago. . Well, so thankful I made that decision after his recent gastritis scare. He was such a sick boy. After visiting the pet emergency clinic followed by three days going to the vet for fluids and diagnostics we had racked up around $900 in vet bills. I submitted my claim to PetPlan by using the mobile app on 11-14-15 and received a check within a week for the total minus my $200 deductible. (Claim was even submitted on a Saturday and check was dated 11-18-15,). Only THREE business days! WOW, that's impressive! I am beyond pleased with PetPlan. They ROCK!!!