Awesome Customer Service

10
Out of 10

I haven't had the occasion to use my PetPlan policy, but I have spoken several times over the years with their customer service. Tonight, I spoke with Nikki. She was everything you could want in service. She really listened to my concerns and treated me like a real person and not like just another call before quit time. She's what every good company needs. Gold star for Nikki! Gold star for PetPlan!

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Injury/illness
No claim
Claim Amount
Under $100
Breed

Maltese

Age of Pet
1 - 8

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