My Sweet Lola, at 7 1/2 years, got a rare cancer at the back of her tongue. Not rare in the type, but rare in the location. In fact, our vet who has treated over 4,000 mast cell tumors had never seen one in the mouth/throat/tongue. Then ... less than two weeks after it's removal ... Lola got aspirated pneumonia. Unfortunately, the Dr could not 'relate' it to the cancer ... which I do believe it was due to Lola's depressed immune system & upset tummy from the meds ... so, the pneumonia was classified as a new incident. Not PetPlan's fault though. That said ... Pet Plan has be SUPER responsive to my calls & emails ... in addition to prompt payment ... allowing me to rest easy & continue to take care of Lola. BTW ... Lola, the star which she is ... has bounced back remarkably. Thank YOU!