Pet Plan was highly recommended by our dog trainer and now I know why. We have been very lucky with our dogs -- Patches 11.5 years old and Peaches 9 years old -- regarding their health. Unfortunately, Patches had 3 cracked molars and one developed an abscess and required oral surgery. At a total of $1,100, this was a significant expense and we were so grateful for our Pet Plan coverage for Patches. We have the Plan with a $200 deductible and have received payment for the rest. This is such a comfort and relief to know that we can provide the best treatment for issues like this and not worry about the cost. Obviously, there are procedures/etc. that aren't covered but we are grateful for the ones that are. Plus, the customer service staff are about the nicest I have ever encountered...nothing is ever too much to ask and talk about nice personalities, wow! We can't say enough good things about Pet Plan.