What a great Insurance Company (PetPlan)

10
Out of 10

Last week was a bad week for my two Cori's. One had an abscessed tooth and the other had a Ruptured Anterior Cruciate Ligament (bad knee). Three days in a row I was at the vets office. The abscessed tooth for Pela was a no brainer, had to come out immediately. The next day I took her in and it was pulled. Bella was fine one evening but the next morning, she wouldn't walk on her rear leg! I took her to find out she had torn the ligament, probably from getting off the bed. She needed surgery to correct it. I schedule the surgery for the next day and called Pet Plan when I got home to discuss it. After talking with them, they sent me the forms which I could of gotten from the web site but they were trying to help. They made me feel comfortable that it was the right thing to do if the vet felt it was necessary. I took Bella in and the surgery went well. I filed the paperwork for both pups a day later and waited. Since both pups had surgery, the charges were combined and PetPlan asked to see a zero balance receipt from the vet and two years of medical records. Got all that for them. In less than a week, PetPlan called and left me a message that the claims had been reviewed, processed and a check was in the mail for both pups. They paid 100% of the cost over the deductible I had. Great Job PetPlan. If owners of pets don't have this insurance, they should. I've had VPI and they don't pay anything at all. PetPlan is major medical coverage and worth every penny you pay for the plan.

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Injury/illness
Tooth and Ligament
Claim Amount
Over $1000
Breed

Pembroke Welsh Corgi

Age of Pet
1 - 8

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