I can tell you how great this company is and how easy it is to get information. I am an HR manager for a large company wished that our health insurance plans for our employees were this well run and had customer service like I get from Pet Plan. I am so amazed that there are actually companies that still provide great service at a very reasonable cost. If you have a pet there is no reason you should not have coverage with Pet Plan period. Thanks again Pet Plan for making everything so wonderful!!