We have a wonderful 10 year old Greyhound.He had a sudden break of his left front leg and he was in excruciating pain. We took him to the vet and it was either amputate his leg or put him down.He had his left leg amputated and was in the hospital for 1 week. His bills totaled $9500.00 and we received a check from Petplan for $7500.00. I had the Bronze plan on LT with 80% reimbursement after a $200.00 deductible. I received the check about 7 days after I submitted the bill. It was reassuring that we did not have to worry about the medical bills as we were so worried about our pet. When I called Petplan with any question they were so helpful, their explanation to me made sense. Petplan has 1 claim form and it is easy to fill out. I recommend this plan to all my friends as they do not know when they might suddenly need it. LT is doing well and the break was due to the tumor in his leg.