Wynton, my little Russian Blue cat explored our terrace (door mistakenly left open by visitor) and fell 8 floors. After 1.5 hours of drama and heroism on the part of my son, he was rescued from a rooftop and rushed to the New York Medical Center at midnight. They were absolutely superb - he had a punctured lung, blood in the bladder, multiple fractures of the pelvis and two fractured vertebrae. 10 days in the ICU and 3 weeks of medical boarding - and two months later Wynton is up and about - though he walks a little like a cowboy since his pelvis is healing in a crooked fashion. We are just so relieved to have the little guy back in our lives-his peppy, pixie self. PETPLAN, what can I say? They were simply magnificent. Showed concern, interest and settled the bill efficiently and in a timely fashion. You are so much better than health insurance agencies for humans. Thanks so much!