After devastating vet bills last year, I decided to insure my 3 cats (one of whom was a 5 month old kitten). I researched many plans using this website, and chose Pet Plan because of the customer satisfaction ratings and ease of signing up. About 3 months after purchasing the insurance, my kitten had an infected nail bed. We tried treating it with antibiotics, but it just wouldn't heal. He needed surgery to amputate part of the toe. Pet Plan paid 90% of the bill, less my $200 deductible with absolutely no issues, including the surgery and several treatment visits. I would like to add that I live in Fairfield county, CT, where EVERYTHING is more expensive. I am so happy I went with Pet Plan!