My little multipoo recently had to have her ACL replaced. As you can imagine, that is not a low-cost procedure. All went well, my girl is on the mend, and I am relieved to have Petplan as her health insurance. The is the second claim that I have filed with Petplan and they have been very professional, timely and honest. They have never tried to write off expenses that they are insuring (cannot say that for human insurance companies). I am extremely happy and totally satisfied with Petplan and recommend it to all my friends. I was recommended to Petplan by a few friends of mine that work with the Cocker Spaniel Rescue of Virginia.