Let me just start by saying that insuring our two dogs with Petplan is one the best the decisions we've ever made. A few people laughed and even snickered when we told them that we insured our dogs. I didn't care. I never wanted to be in a position where we couldn't afford treatment for our dogs if they needed it. It was super easy to navigate the website and pick a plan that fit our budget, and when we had questions, someone actually picked up the phone when we called.Unfortunately for us, our youngest pup, Pumpkin broke her leg, TWICE. It was traumatic for the whole family, especially because she was so tiny... and just too adorable for her own good.
Petplan was AMAZING. I really can't emphasize this enough. We'd heard stories about other companies not covering certain procedures or having "very fine print", not Petplan. They were SO HELPFUL and so responsive that we were able to focus on Pumpkin's recovery.
This last claim we filed was processed so quickly that we received our check in less than 2 weeks!!!
If you are looking for a pet insurance company, I highly recommend Petplan.