Since May of 2014, my kit cat, Shawnee, has had medical problems that involve his heart. Pet Plan has come through for Shawnee and me each time that a claim has been filed. Most recently, Shawnee went to Emergency Critical Care on 14 Feb 15. Everyone that I have talked with at Pet Plan is always friendly, caring, professional, and helpful. I'd especially like to acknowledge Krista Golden that has been there for us from the very first claim. It gives me peace of mind when I need to take Shawnee for medical appointments and emergency/critical care that I don't need to be so worried about the costs and can focus on what needs to be done for Shawnee. I am grateful every day that about 3 years ago a co-worker told me about Pet Plan. I am so grateful to Pet Plan for existing and being there for us.