My 3.5 year old dog Minnie suddenly lost the use of her hind legs due to Intravertebrae Disc Disease (IVDD). I was presented with two options; surgery or strict crate rest for 6 to 8 weeks. Since I caught this condition and brought her in so quickly her chances for a full recovery was 80 to 90%. They could not give me a prognosis if I chose the crate rest option. The quote for surgery was over $4000.00 which would have caused a great burden to me financially. Because I have PetPlan insurance for Minnie I could make the decision for her to have the surgery.I am happy to report than today Minnie is running around like her old self. I firmly believe she is able to walk today because I got her the surgery she needed. PetPlan was compassionate in their handling of my claim and they paid every dime over my deductible. I have had other claims with PetPlan and never had a problem getting reimbursed which is why I could confidently make the right decision for Minnie.