Petplan has been our insurance company for all 3 of our dogs, a leonberger, hound dog, & retriever. Recently our houndog/pit mix was diagnosed with Cushings. Needless to say there's lots of up front tests that are invaluable to getting the longer term medications correctly dosed. PetPlan has paid promptly and in the full terms of our policy. I'm so grateful they're on our side!