our 5 year old boxer Logan was diagnosed with Stage 3b lymphoma in August 2013. We purchased Pet Plan when he was only 3 months old and just this year submitted our first claim. The experience was easy and seamless - I was able to track the progress online. I am very happy with their claim service and let's hope Logan can make it through his chemo (10 more weeks to go!) and PetPLan has made this possible since we would be unable to afford the full cost of treatment.