My four legged baby has been ill for a few months. While the time seems like forever, I am grateful to know that my Pet Plan is there to help in the cost associated with HIS extended and thus far undiagnosed illness. After speaking to Jeremy today, he assured me that whatever path I may take in helping my Rascal, the company and he are there to assist, encourage, and promote his wellness. I am appreciative since I am now seeking a holistic approach in addition to traditional veterinary medicine in treating my "baby." Jeremy's assurance that Pet Plan is supportive of my choice was greatly appreciated and needed at this time. His compassion made a difficult time a bit better. Thank you, Jeremy and the other esteemed staff to whom I have spoken in the last few weeks.