Helpful customer service, fair claims payments

10
Out of 10

We had not had pet insurance before our current policy with PetPlan and were prepared for complicated paperwork and minimal payments for claims. Instead, we have found the claims process to be very easy and the payments on claims to be prompt and fair. Customer service has been excellent, with thoughtful and competent people answering questions and guiding us through the processes when we did have some claims to file. We definitely recommend this company.

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Injury/illness

Skin problem

Claim Amount
$500 - $1000
Breed

Irish Water Spaniel

Age of Pet
Under a year

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