One claim misleadng

5
Out of 10

I purchased this plan for my very senior dog, Osa, who passed away after 3 claims were made on the same illness. One thing I dont like is that on the first invoice they applied my 20% FIRST then deducted my deductible thereby making the payment to me less. The other insurance company I had who wouldnt insure Osa after 14 always deducted my deductible first THEN applied my 20% leaving me the payment. I dont think this is fair. Be aware of this when you purchase a policy from this company.

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Injury/illness

Skin problem

euthanesia
Claim Amount
$100 - $500
Breed

Samoyed

Age of Pet
Over 8 years

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