Words cannot express how impressed I am with this company! In February 2012, my 2 y/o doberman had over $3,000 in dental work done to repair 2 damaged canines. In August, one of them broke and we back to the specialist for another $3,000 in dental work (root canal and crown). Both claims were covered without incident. Due to a kennel cough outbreak at the specialists office, he developed pneumonia a week later. Another $1,000 claim was processed painlessly. The night before he went back to have the crown placed, he cut his paw (again, over $1,000)! My first thought was this insurance company is either going to kill me or drop me. Filed 3 claims in one month, each over $1,000, and no hassles!!! I recommend them to anyone who will listen and with the amount of time I have sat at the vet's office, thats a lot of people!!! I don't know how I could have handled all this without them!