I have been a PetPlan Customer for years. With two cats and a dog, I never wanted to find myself having to choose between my pets life, and my bank account. Six months ago, our 11 year old cat "Annie" was diagnosed with severe IBD with possible lymphoma. I was devastated. Annie was promptly put on medication, which helped, but only a little. Shortly thereafter, I was told that Annie would have to undergo regular blood panels well as be placed on a chemotherapy med. Since then, I have not had one single issue in filing, nor receiving reimbursement for Annie's Claims. In fact, I joked with my husband this evening that our pets have better health insurance that we do! Thank you Pet Plan!