Our dog Max went the vet for 4 times for the same illness of diarrhea. We saw 3-4 doctors, 1 twice, until we found the right medication. The visits and pills cost us a fortune but we wanted Max to be his healthy self. We submitted a claim and was thrilled to get over $700 back. I wish I never have to use Petplan but it great to know it's there to help our family.